Shipping throughout Russia and to other countries

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All HiRef products

The group «New Technologies» offers products from the plant HiRef: cabinet, built-in precision air conditioners, air conditioners for outdoor installation, air conditioners for indoor installation, liquid cooling units, water cooling machines for industrial processes, hydraulic modules for chillers with a water condenser, heat pumps for heating and hot water supply, central air conditioners with a rotary heat exchanger, remote control and monitoring systems
  • Cabinet precision air conditioners HiRef
    Cabinet precision air conditioners
    SCDR, NRG, etc.
  • Built-in precision air conditioners HiRef
    Built-in precision air conditioners
    MRAC, HRCB, etc.
  • Air conditioners for outdoor installation HiRef
    Air conditioners for outdoor installation
    HTW, NTWD, etc.
  • Air conditioners for indoor installation HiRef
    Air conditioners for indoor installation
    NTX, NTU, etc.
  • Liquid cooling units HiRef
    Liquid cooling units
    TTX, TSX, etc.
  • Water-cooling machines for industrial processes HiRef
    Water-cooling machines for industrial processes
    PCC et al.
  • Hydraulic modules for chillers with a water condenser HiRef
    Hydraulic modules for chillers with a water condenser
    PLM et al.
  • Heat pumps for heating and hot water supply HiRef
    Heat pumps for heating and hot water supply
    MHW H/W, etc.
  • Central air conditioners with rotary heat exchanger HiRef
    Central air conditioners with rotary heat exchanger
    HRA et al.
  • Remote control and monitoring systems HiRef
    Remote control and monitoring systems
    HINODE, DataBox, etc.

NEW TECHNOLOGIES GROUP

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